How to open an investment account?

Steps:

  1. Go to the “Control Panel” tab on the investment platform website
  2. Click on “Open investment account”
  3. Choose the type of account
  4. Choose Currency
  5. Accept terms and conditions
  6. Click “Open account”.

How to start following a trader?

Steps:

  1. Go to the leaderboard: place where we gather the best Traders.
  2. Use filters if necessary, to sort the accounts by various parameters.
  3. Choose the Master account in the leaderboard.
  4. Click on the Invest button on the rating screen or on the statistics page.
  5. Accept the terms and conditions.
  6. Click “Subscribe to a master account”.

How to unfollow an administrator (unsubscribe)?

If you wish to unsubscribe yourself and unsubscribe your account from the Master account, please follow the steps below.

Steps:

  1. Go to the My Accounts tab.
  2. If you have multiple accounts, choose the correct one from the drop-down list.
  3. Click on ” Unsubscribe” in the line of the Master you want to unsubscribe from. This operation takes several seconds.
  4. Refresh the page to check. The subscription status should change to “Cancel subscription”.

How to renew your Master subscription

You can always renew your subscription to this master by clicking “Activate” on the line with the master you want to subscribe to again.

How to unsubscribe from all money managers and close all positions?

Perform the following steps to unsubscribe from all traders.
After unsubscribing, all positions copied to the account will be closed automatically.

Steps:

  1. Choose the My Accounts tab
  2. Go to the “Withdraw” menu
  3. Scroll down and click on the “Close positions and unsubscribe” button.

Remember that there is no point in unsubscribing from a master account before the end of the investment period if you have some unpaid performance fees. There is no room for cheating here. The platform will charge the unpaid fees in favor of the master account automatically during the unsubscription process.

How to make a deposit / withdrawal when I am an investor in Social Trading / MAM?

Payment account to deposit / withdraw in Social Trading / MAM

  1. Before depositing money into your Social Trading / MAM investor account, make sure you have money in your payment account. “Payment Account
  2. You can deposit / withdraw (DW) money to your investor account from / to your payment account.

Steps to make a DW:

  1. Go to the My Accounts tab
  2. Choose the account from the drop down list if you have multiple accounts
  3. Choose the Deposit or Withdraw tab according to what you want to do
  4. Add the amount of money you wish to deposit/withdraw
  5. Click on Deposit / Withdrawal

How to make a deposit/withdrawal when I am a PAMM investor?

Payment account for depositing / withdrawing in PAMM

  1. Before depositing money to your PAMM investor account, make sure you have money on your payment account.
  2. You can deposit/withdraw (DW) money to your investor account from/to your payment account.

Step 1: Make a DW request

  1. Go to the My Accounts tab
  2. Choose the account from the drop-down list if you have several of them
  3. Choose the Deposit or Withdraw tab according to what you wish to do
  4. Add the amount of money you wish to deposit/withdraw
  5. Click on Deposit / Withdrawal

Remember that in PAMM balance operations are not performed immediately. The PAMM money manager has special settings on how DW requests will be approved in the particular PAMM you are subscribed to. So, after submitting your DW request, you should check its status.

Step 2: check the status of your DW request

To track the status of your DW application, go to the “Deposit / Withdrawal Requests” tab:

  1. Requests in process will be in the top field “Pending Requests”.
  2. As soon as the transaction is completed, it will go to the bottom field “Filed Requests” with the status “Successful”.

Money managers are recommended to run DW for their listed investors once every 24 hours. So, if your request is pending for a long time, ask your broker’s support team for help.

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